Policies & Disclaimer

The following outlines the scope of services provided by Parker Visual Notary Services, along with important information about what this service does and does not include.

Scope of Services

Parker Visual Notary Services provides appointment-based mobile notary and administrative document support services. All notarial acts are performed by a commissioned Massachusetts Notary Public in an individual capacity. Parker Visual LLC is the administrative services entity through which appointments are offered and managed — it does not itself perform notarial acts.

No Document Preparation

This service does not prepare, draft, review, or advise on legal documents. The Pre-Appointment Document Readiness Check is a procedural, administrative service only — it is not a legal review and does not substitute for legal advice. Parker Visual Notary Services does not advise on which notarial act is required for any particular document or situation.

Notarial Compliance

Notarial services are provided in accordance with Massachusetts General Laws Chapter 222 and applicable regulations of the Massachusetts Secretary of the Commonwealth. A notary journal is maintained as required by law. All notarial acts require the physical presence of the signer and valid, government-issued photo identification.

Remote Online Notarization

Massachusetts authorized remote online notarization in a law passed in 2023, but the framework is not yet operational. Before performing remote notarizations, a Massachusetts notary must complete a training course approved by the Secretary of the Commonwealth and file a notification form with that office. As of this writing, the Secretary has not yet made the training or the notification form available, and has advised that notaries should not use remote online platforms at this time. Remote online notarization is therefore unavailable from any Massachusetts notary at present, and every appointment is conducted in person. We will revisit this if and when the Commonwealth activates the program.

Notarizations Provided Without Charge

Massachusetts law prohibits a notary public from charging a fee to notarize a signature on an absentee ballot identification envelope or other voting materials, or on any application or claim by a United States military veteran for a pension, allotment, allowance, compensation, insurance, or other veterans' benefit (M.G.L. c. 222, § 23). We perform these notarizations at no charge. Where such an appointment requires mobile travel, any separate travel arrangement is discussed in advance and no fee is charged for the notarial act itself.

Witnesses

Some documents require one or more witnesses in addition to notarization. The client is responsible for providing any witnesses their documents require; we do not provide witnesses and cannot serve as a witness to a document we are notarizing. Witness requirements should be confirmed with the document's originating party — typically the attorney, agency, or institution that issued it — before the appointment. An appointment that cannot proceed because required witnesses are unavailable is treated as a failed appointment under the cancellation policy below.

Identification Requirements

All signers must present valid, government-issued photo identification at the time of notarization. Acceptable forms include a current driver's license, state-issued identification card, or valid passport. Inability to present acceptable identification may result in the notarial act not being performed and the appointment fee being assessed regardless.

Signer Awareness and Voluntariness

Massachusetts law requires that signers be fully aware and acting voluntarily at the time of a notarial act. Parker Visual Notary Services reserves the right to decline or postpone a notarization if there is any reason to believe that a signer is acting under duress, lacks awareness, or cannot act freely. No legal determination of capacity is made by the notary. Families or caregivers with concerns about signer capacity should consult appropriate medical and legal professionals before scheduling.

Confidentiality

Information shared in connection with appointments — including documents and personal contact information — is handled with care and discretion. We do not sell client information. Limited information may be shared with service providers when reasonably necessary to operate the website, record appointment requests, communicate with clients, or deliver administrative services, and information may also be disclosed when required by law. Documents presented at an appointment are not retained beyond the immediate needs of that appointment. Appointment requests submitted through this website are recorded in a private log so a request cannot be lost to a technical failure; those records are kept for approximately two years and then deleted. The notary journal is maintained separately, as required by Massachusetts law. Full details are set out in our Privacy Policy.

Service Availability

Appointment availability is not guaranteed. Submission of a request form does not constitute a confirmed appointment. Rush and same-day appointments are subject to availability and cannot be guaranteed. Once a request is reviewed and availability is confirmed, a deposit is required to secure the appointment. Parker Visual Notary Services reserves the right to decline appointments at its discretion.

Nondiscrimination

Parker Visual Notary Services and Parker Visual LLC do not discriminate in admission to, access to, or treatment in their services based on race, color, religious creed, national origin, sex, gender identity, gender expression, sexual orientation, deafness, blindness, physical or mental disability, ancestry, age, veteran status, genetic information, or any other protected status to the extent protected under applicable Massachusetts law. We are committed to providing professional, respectful, and equal service to all clients and prospective clients, consistent with Massachusetts public accommodation protections.

Geographic Scope

The standard service area is the City of Boston and the Town of Brookline. Travel within that area is included in the base appointment rate, with no additional travel charge. Appointments outside it — including Cambridge, Somerville, Newton, Watertown, Medford, Arlington, Belmont, Quincy, Dedham, Needham, and Waltham — are welcome and use the same base rates, but an extended travel fee of $1.50 per mile roundtrip may be added, measured beyond the Boston / Brookline boundary and confirmed before booking. Locations beyond Greater Boston are quoted individually. The request form estimates which tier a location falls into as you type an address or ZIP code, and any travel fee is confirmed in writing before a deposit is taken. Geographic coverage is subject to change without notice.

Rush and Same-Day Appointments

An appointment is treated as rush when it is booked within 24 hours of the requested appointment time, or when it is requested for the same calendar day. Rush appointments carry a $75 premium on top of the applicable base rate and are always subject to availability — a rush request is never guaranteed until confirmed. Rush, after-hours, and higher-complexity bookings require a $100 deposit rather than the standard $50.

Cancellation, Rescheduling, and Failed Appointments

Once an appointment is confirmed and a deposit is paid, the deposit is fully refundable if the appointment is canceled or rescheduled with at least 24 hours' notice. With less than 24 hours' notice, the deposit is forfeited. If we arrive and the appointment cannot proceed for reasons on the client's side — a signer who is absent or unable to act, identification that is missing or unacceptable, required witnesses who are unavailable, or documents that are not ready for lawful notarization — the deposit is forfeited and no further fee is charged. If we cancel or cannot attend for any reason on our side, the deposit is refunded in full. Rescheduling with adequate notice carries no penalty and the deposit carries over to the new appointment.

Fees and Payment

All fees are for notarial and administrative services as described on the Fees page. No fee is charged for legal advice, document preparation, or legal representation, as none of these are provided. Any quote or rough estimate shown through the request form is informational only and subject to confirmation. Final fees are confirmed at the time of appointment confirmation. A $50 deposit is required to secure a confirmed standard booking, and a $100 deposit is required to secure a confirmed rush, after-hours, or higher-complexity booking. Deposits are applied toward the final appointment total, and any remaining balance is due at signing unless otherwise confirmed in writing. Fees are subject to change.

Website Disclaimer

Content on this website is provided for informational purposes only and does not constitute legal advice. While we endeavor to keep information accurate and current, we make no guarantee of completeness or accuracy. Massachusetts notary law is subject to change; clients are encouraged to verify current requirements with the Massachusetts Secretary of the Commonwealth or a licensed attorney.

Last updated: 2026 · Parker Visual LLC